FAQs
We’ve compiled answers to the most common questions to help you understand our services. If you can’t find what you’re looking for here, please feel free to reach our team via email at sgupta@thekefistudio.co.uk. We aim to respond to all inquiries within 24 hours.
General
1. What does The Kefi Studio do?
The Kefi Studio is an online platform that connects talented entertainers and artists with care homes to create joyful, meaningful experiences for residents. Our mission is to bridge the generational gap by bringing lively, youthful activities that spark joy and social connection. We believe in the power of creativity to enhance well-being and foster a sense of community.
2. What kinds of activities can you book?
Our activities span a range of interests – from musical performances and art workshops to interactive storytelling, craft sessions, and more. We focus on activities that encourage participation, creativity, and social interaction, tailored to fit the preferences and needs of care home residents.
3. Can I volunteer with The Kefi Studio?
We plan to introduce volunteer opportunities in the future! These roles will support our core mission and give individuals a chance to be part of a meaningful cause. Stay tuned to our website and social media for updates on volunteer openings.
4. Where do we currently provide service?
At present, we’re rolling out our services gradually in London. As we grow, we aim to expand into more areas, so if we’re not in your region yet, don’t worry – we’re coming soon! Follow us for updates on where we’re heading next.
5. How can I contact The Kefi Studio if I have other questions?
We’re here to help! Feel free to reach out via our website’s contact form or directly email us. You can also find us on social media, where we share updates, behind-the-scenes content, and more about our journey.
For Care Homes
1. How can a care home partner with The Kefi Studio?
If you would like to book our talents on a weekly basis or simply get better rates, get in touch through our website or email us. We’ll work with you to understand your needs and suggest activities and talents that will best suit your residents’ interests.
2. How are sessions booked?
Booking with The Kefi Studio is quick and hassle-free. You can browse our talent options and book directly through our platform – no waiting on inquiries or emails. We’re committed to making the booking process smooth and accessible for all care homes. Book Now
3. Can sessions be customized to suit the needs of our residents?
Absolutely! Our talents are skilled in adapting their sessions to meet the diverse needs of residents in care homes. Whether it’s creating a slower-paced art activity, hosting a lively musical session, or offering more one-on-one interaction, we work with you to ensure the best possible experience.
4. How much does it cost to book talents through The Kefi Studio?
Our talents set their own individual pricing, allowing us to offer a range of options that can fit various budgets. Whether you’re looking for a one-time event or ongoing sessions, we’ll help you find a talent that meets both your needs and budget.
5. What happens if a talent cancels?
If a talent needs to cancel, we’ll do our best to arrange a replacement or reschedule your session. Our aim is to minimize disruptions and make sure residents still get the joyful experiences they’re looking forward to.
6. How does The Kefi Studio handle health and safety?
Health and safety are our top priorities. All our talents are trained in health and safety protocols specific to care homes, and we provide resources like risk assessments and guidelines to ensure safe, enjoyable sessions for everyone involved.
7. Are The Kefi Studio’s talents vetted, and do they have DBS checks?
Yes, all talents at The Kefi Studio go through a thorough vetting process to ensure they meet our quality and safety standards. We also require that all talents working with vulnerable adults have a current DBS check, so you can have peace of mind knowing that our sessions are safe and secure for residents.
8. Can care homes book an artist on a weekly basis or schedule bookings in advance for public holidays?
Yes, absolutely! If you’d like to set up recurring weekly visits or schedule special performances around public holidays, just reach out to us directly. sgupta@thekefistudio.co.uk
For Talents
1. Who can sign up to be a talent with The Kefi Studio?
If you’re an entertainer, artist, musician, or a volunteer with a skill or activity that you think would brighten the day for care home residents, we’d love to have you! We welcome all types of talents, as long as you’re passionate about creating meaningful, positive experiences for older adults.
2. How do I sign up to work with The Kefi Studio?
Signing up is easy! Simply fill out our talent sign-up form. We’ll review your application, and if it’s a good fit, we’ll be in touch to discuss next steps, including onboarding, scheduling, and answering any questions you have.
3. How does The Kefi Studio support talent development?
We offer a range of resources to help you develop and refine your performances for care home audiences. This includes blog posts, practical guides on session pricing, health and safety guidelines, risk assessments, and other tools in our virtual resource library. We also run workshops and networking events to support ongoing growth and engagement.
4. Will I be an employee of The Kefi Studio?
Our talents are contracted, not employed full-time. This means you’ll have the flexibility to accept bookings that fit your schedule, while we handle the logistics, payment, and support so you can focus on delivering your best work.
5. How are payments managed?
Payments are processed through The Kefi Studio. After completing a booking, you’ll receive payment directly from us. We aim to make the payment process as smooth as possible, and specific payment terms are outlined in the contract you’ll sign upon joining.
6. What if I need to cancel a booking?
We understand that unexpected things happen. If you need to cancel, we ask that you notify us as soon as possible. sgupta@thekefistudio.co.uk. We aim to reschedule canceled sessions when possible, and our policy outlines the steps to take if a cancellation is needed.